Returns & Exchanges

At Shields Stamps & Coins, we understand the importance of authenticity and condition in numismatics and philately. If you are not completely satisfied with your purchase, you may return your items within 14 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and details of the item you wish to return to receive a Return Merchandize Authorization (RMA) number.

• 2.
  Secure Packaging

  Carefully place the stamps or coins in their original protective holders and include all certification documents to ensure the items are not damaged during transit.

• 3.
  Shipping and Tracking

  Affix the return label to your package and ship it via a tracked and insured carrier to guarantee safe delivery to our verification department.

• 4.
  Inspection and Refund

  Once our experts verify the condition and authenticity of the returned pieces, we will process your refund to your original payment method within 5-7 business days.